Experienced in cybersecurity operations, IT support, workflow optimization, and delivering high-impact reporting solutions for global organizations.
Dynamic operations and reporting professional with expertise in cybersecurity, IT support, and business process optimization. Currently serving as Senior Associate in Cybersecurity at KPMG, with prior roles in IT consulting and customer service at leading firms like Micro Center.
Skilled in technical troubleshooting, network optimization, and creating efficient workflows that drive business performance. Proven track record in high-stakes environments, from Dhaka to Virginia, delivering results through strong communication and analytical prowess.
Passionate about leveraging technology to solve complex operational challenges and enhance reporting accuracy for strategic decision-making.
Led cybersecurity assessments and reporting for enterprise clients, optimizing threat detection workflows and delivering actionable insights.
Designed and maintained local networks, procured high-end systems, improving customer interactions and operational efficiency.
Provided solution selling to small businesses, growing customer base through tailored IT recommendations and support.
Advanced data analysis, reporting, and automation.
Streamlining processes for maximum efficiency.
Hardware/software diagnostics and repairs.
Stakeholder engagement and reporting.
Comprehensive resume highlighting experience at KPMG, Micro Center, and more.